Terms of use
In effect from 20 October 2026
Draft. The terms are awaiting legal review, and the parts in square brackets will be filled in then.
Riggd is the app your gym uses for the schedule, bookings, check-in and community. These terms apply to what you write and share in the app: messages in your gym's group chats and comments in the Feed. You accept them when you create your account, and before you write for the first time if your account is older than the terms.
The gym and Riggd
Your gym is responsible for your membership, for the gym's groups and for what is said in them. Riggd is the gym's service provider: we provide the app and handle your data on the gym's behalf. [PLACEHOLDER: company name, registration number and address]
How we handle personal data is described in the privacy policy, riggd.fit/integritetspolicy.
Zero tolerance for objectionable content
It is forbidden to write, link to or share any of the following, towards anyone and in any group:
- ThreatsThreats of violence or other harm, against a person, a group or the gym.
- HarassmentBullying, insults, stalking and singling someone out, even as a joke.
- HateDemeaning or hateful content about ethnicity, skin colour, religion, sex, gender identity, sexual orientation, disability or age.
- Sexual contentSexual images, texts and advances. Anything sexual involving someone under 18 is always reported to the police.
- Illegal contentAnything that is a crime, for example selling drugs or doping substances, and other people's personal data, images or health information shared without their consent.
- Spam and fraudAdvertising, chain letters, repeated messages and links that try to deceive someone.
What happens
- The content is removedAnything that breaks the terms is removed, by the gym or by Riggd.
- You can be suspendedThe person who wrote it can be suspended from writing in the gym's chat and Feed. For serious or repeated violations the account can be closed entirely.
- A filter stops the worst wordsMessages and comments with the worst words are not published at all. Other words mean the text is published but sent to the gym for review.
- Police reportsIllegal content may be reported to the police.
Report and block
Press and hold a message or a comment and choose Report. The gym's owner and head coach are notified right away, and the person you reported is not told who reported them.
You can also block a person from the same menu. You then stop seeing their messages, comments and cheers, and they are not told. You can undo it under Me, My details.
Who moderates
The gym moderates its groups and its Feed: the owner and the head coach see the reports, remove what breaks the terms and can suspend the person who wrote it.
Riggd is the backstop. A report the gym has not handled within 24 hours is reviewed by Riggd, and Riggd can then remove the content and suspend the person who wrote it. Riggd only reads what has been reported, and every such reading is logged.
Your responsibility
You are responsible for what you write and share. Remember that a room with the gym's members is not private: the host, the gym's staff and the others in the group read what you write.
Changes and contact
If the terms change we tell you in the app before they take effect, and you accept them again before you write the next time.
Questions about the terms, and reports that cannot be made in the app, go to info@riggd.se.